The Annals the journal of Pharmacy Technology
home help contact us subscription past issues search current issue
QUICK SEARCH:   [advanced]


     

Drug Intelligence & Clinical Pharmacy: Vol. 21, No. 10, pp. 816-820.
© 1987 Harvey Whitney Books Company.
This Article
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Similar articles in PubMed
Right arrow Alert me to new issues of the journal
Right arrow Download to citation manager
Right arrow Articles Ahead of Print
Right arrow [Order Reprint]
Citing Articles
Right arrow Citing Articles via Google Scholar
Google Scholar
Right arrow Articles by Repchinsky, C.
Right arrow Articles by Masuhara, E.
Right arrow Search for Related Content
PubMed
Right arrow PubMed Citation
Right arrow Articles by Repchinsky, C.
Right arrow Articles by Masuhara, E.

Research Articles

Quality assurance program for a drug information center

CA Repchinsky and EJ Masuhara

The objective of this study was to develop a quality assurance program for the drug information service using outcome measurements. Criteria of timeliness, accuracy, objectivity, completeness, and use of the information in patient care were measured by a questionnaire sent to users of the service. A response rate of 86 percent showed that the criteria were met in 92, 97, 92, 75, and 69 percent of cases, respectively. The autoreputational approach was utilized in altering procedures to attempt to meet the previously set standards. It was concluded that measuring outcome is a useful method for assuring the quality of a drug information service.




homecopy help contact us subscription past issues search current issue
Copyright © 1987 by Harvey Whitney Books Company.