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Published Online, 6 January 2009, www.theannals.com, DOI 10.1345/aph.1L388.
The Annals of Pharmacotherapy: Vol. 43, No. 1, pp. 151-152. DOI 10.1345/aph.1L388
© 2009 Harvey Whitney Books Company.
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Comparison of Handwritten and Electronically Generated Prescription Drug Instructions

Stacy Cooper Bailey, MPH

Program Manager Health Literacy and Learning Program Northwestern University 750 North Lake Shore Drive, 10th Floor Chicago, Illinois 60611 fax 312/503-2777stacy-bailey{at}northwestern.edu

Stephen D Persell, MD MPH

Assistant Professor Feinberg School of Medicine Northwestern University

Kara L Jacobson, MPH CHES

Senior Research Associate Faculty Emory University Center on Health Outcomes and Quality Atlanta, Georgia

Ruth M Parker, MD

Professor Division of General Medicine School of Medicine Emory University

Michael S Wolf, PhD MPH

Assistant Professor Feinberg School of Medicine Northwestern University

Published Online, January 6, 2009. www.theannals.com, DOI 10.1345/aph.1L388


TO THE EDITOR: The Institute of Medicine (IOM) report Preventing Medication Errors states that more than one-third of the 1.5 million adverse drug events that occur in the US each year happen in outpatient settings.1 This report cites poor patient understanding and unintentional misuse of prescription medications as a root cause of many of these medication errors. Studies have shown that variability in drug labeling and the use of certain terminology can adversely affect patient understanding of medication instructions.2,3 As a result, the Joint Commission and the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP) have provided guidance for physicians on how to write "Sig." messages, with recommendations to avoid certain wording, acronyms, and Latin phrases that have been linked to medication errors.4,5

To compare handwritten and electronically generated prescription drug instructions, we assessed the variability of medication instructions and their compliance with Joint Commission and NCC MERP recommendations at the point of prescribing for 3 medications with the common dosage instruction, "Take one tablet a day." We compared 85 handwritten prescriptions from a hospital in the Southeast with 1326 electronically generated prescriptions from an academic practice in the Midwest. Institutional review boards at each site approved the study. Investigators reviewed instructions to determine whether Latin was used and to create a list of unique Sig. messages. A Sig. message was considered unique if it differed from others in terms of wording (tablet vs capsule), use of numeric characters (one vs 1), or phrasing (once daily vs one a day).

The majority (61%) of handwritten prescriptions did not adhere to Joint Commission and NCC MERP recommendations to avoid Latin phrases. In contrast, only 1% of electronically generated prescriptions contained Latin abbreviations. Electronically generated prescriptions also had less variability than handwritten prescriptions; the 2 most common instructions for electronic prescriptions (1 TAB orally every day and 1 TABLET DAILY) accounted for 69% of all prescriptions, while the 2 most common handwritten prescriptions (Formula QDay and Formula daily) accounted for 18% of all prescriptions. Most electronically generated medication instructions (93%) were default Sig. messages, which automatically appear within the text box in the electronic health record (EHR). Therefore, variability in the electronically generated Sig. messages was a product of variability in the default Sig. messages. The same medication often had multiple preset Sig. messages listed in the EHR depending on drug strength. Sig. messages also varied greatly between drugs despite the same instruction. Physician reliance on defaults suggests that this variability would decrease if consistent defaults were used for all doses, across all drugs as applicable.

This study has 2 major limitations: we examined only 2 sites, and our findings may not be generalizable to other locations. Only 85 handwritten prescriptions were available for analysis, which may have impacted our main findings.

A recent 2008 IOM report has provided clear evidence to support best practices for drug labeling.3 The use of EHRs offers an opportunity to adopt these practices and reduce instruction variability and the use of Latin terminology. Efforts should be taken to set standards for the writing of Sig. messages to promote patient safety and improve patient understanding of medication instructions, thereby reducing the number of preventable adverse drug events.

References

  1. Aspden P, Wolcott J, Bootman JL, Cronenwett LR, eds. Preventing medication errors: quality chasm series. Washington, DC: National Academies Press, 2006.
  2. Shrank W, Avorn J, Rolon C, Shekelle P. Effect of content and format of prescription drug labels on readability, understanding and medication use: a systematic review. Ann Pharmacother 2007;41:783-801. Epub 10 Apr 2007. DOI 10.1345/aph.1H582[Abstract/Free Full Text]
  3. Hernandez LM. Institute of Medicine. Standardizing medication labels: confusing patients less: workshop summary. Washington, DC: National Academies Press, 2008.
  4. The Joint Commission for Accreditation of Healthcare Organizations. The official "do not use" list. www.jointcommission.org/PatientSafety/DoNotUseList/ (accessed 2007 Dec 21).
  5. The National Coordinating Council for Medication Error Reporting and Prevention (NCCMERP). Recommendations to enhance prescription writing. www.nccmerp.org/council/council1996-09-04.html (accessed 2008 Mar 12).




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