The Annals Evolution of Clinical Pharmacy | Now Available
home help contact us subscription past issues search current issue
 QUICK SEARCH:   [advanced]


     


SUBSCRIPTION HELP & SERVICES:
Frequently Asked Questions about Institutional Subscriptions

  1. My institution has a subscription to The Annals of Pharmacotherapy, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

    When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:

    Your institutional subscription has not yet been activated by the appropriate person at your institution.

    The person who "activated" the online subscription did not enter in all needed IP addresses for your institution.

    The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server.

    What should I do?

    1. Send us Feedback so we can begin to diagnose the problem.
    2. Talk to your librarian, and let them know you are having trouble.

  2. My library subscribes to the print version of The Annals of Pharmacotherapy, and I can't get access to it online. Why?

    A print subscription does not include online access. Notify your library that you would like access to The Annals of Pharmacotherapy Online, and encourage your librarian to upgrade the subscription to include online access.

  3. Who from my institution can access The Annals of Pharmacotherapy Online?

    The subscription fee allows for unrestricted Internet access of The Annals Online at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to the journal.

  4. What is an Institution?

    For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city or location is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

    For example, each campus in the State University of New York system is considered a different site, and each branch or office of Pfizer Inc. is considered a different site.

  5. How will this work?

    When someone attempts to use The Annals of Pharmacotherapy Online, our server checks to see if the requesting computer is within the list of Internet IP addresses provided by a subscribing institution. If it is, the user will automatically be able to use all those services enabled for subscribers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access The Annals of Pharmacotherapy Online simultaneously.

    Subscribers cannot access The Annals of Pharmacotherapy Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider).

  6. What are the benefits of having a subscription to The Annals of Pharmacotherapy?

    Institutional Subscribers have access to:

    Tables of contents, abstracts, full text searching, full text display, PDFs, links to Medline, future tables of contents, and document delivery. Access is limited to computers within a particular set of internet IP addresses.
    Order an Institutional Subscription
  7. How can I tell if my institution has subscribed to The Annals of Pharmacotherapy Online

    If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

  8. Can my institution subscribe only to the electronic version?

    Yes, your institution can subscribe only to the electronic version.

  9. If our The Annals of Pharmacotherapy Online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?

    Yes, when you buy a subscription to The Annals of Pharmacotherapy Online, you have access to all years of the database (currently 1998-present).

  10. How can I access The Annals of Pharmacotherapy Online if I don't have access through an institutional subscription?

    You may subscribe to The Annals of Pharmacotherapy as an individual subscriber. Without a subscription you have access to the table of contents, abstracts, and full text searching (but not full text viewing) at no cost and without having to register.

    Still have questions?

    For further information, please contact Customer Services.
    The Annals of Pharmacotherapy
    8044 Montgomery Road, Suite 415, Cincinnati, OH 45236-2919
    P.O. Box 42696, Cincinnati, OH 45242-0696 USA
    Phone: 513-793-3555
    Toll-free: 877/742-7631 (U.S. & Canada only)
    Fax: 513-793-3600
    Office hours are Monday-Thursday, 8:00 am to 6:00 pm (E.S.T.)
    Customer Services


homecopy help contact us subscription past issues search current issue
Copyright © 2009 by Harvey Whitney Books Company.